FAQs

How long dose shipping take?

Shipping within the USA usually takes 5–10 business days. You’ll receive a tracking number once your order is shipped.

What is your return policy?

We offer a 30-day return guarantee. Items must be unworn, unused, and in original packaging. Contact us at support@charachic.com to start a return.

How can I contact customer service?

You can reach us via email at support@charachic.com or use the Contact Us form on our website. Our team responds within 24 hours (Mon–Fri).